Customer Service Representative
Provide professional, courteous, and timely support to customers through phone, email, and chat channels.
SERVINCA hires professionals who care about doing great work and treating people well. We offer paid training, mentorship, and a clear path for professional development.
All roles are based in the United States.
Provide professional, courteous, and timely support to customers through phone, email, and chat channels.
Support the sales process by qualifying inbound interest, coordinating follow-ups, and helping prospective customers evaluate our services.
Own the ongoing health and satisfaction of assigned client accounts through proactive communication and service reviews.
Support day-to-day office operations, records management, and scheduling.
Assist the operations team with process execution, reporting, and internal coordination.
Identify and engage prospective clients that match SERVINCA's ideal customer profile.
Application
Resume Review
Phone Interview
Team Interview
Final Evaluation
Offer
Onboarding & Training
SERVINCA is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. We are committed to a workplace free of discrimination and harassment.